A national survey has again recognized the law firm Warner Norcross & Judd LLP as a leader in client service among law firms.
BTI Consulting Group recognized Warner Norcross, the third largest law firm in Michigan with seven offices across the state, as a member of the Client Service A-Team for 2014. BTI polled corporate counsel at large and Fortune 1000 companies to discover how they define outstanding client service, which law firms deliver it and what specifically makes a law firm stand out from the pack. This is the sixth time that Warner Norcross has been included on the list.
The Client Service A-Team list was scored on 17 activities designed to deliver superior financial rewards and bolster client loyalty, including:
- Understanding the client’s business
- Providing value for the cost
- Breadth of services provided
- Unprompted communication
- Regional reputation
- Innovative approach
About Warner Norcross & Judd
Warner Norcross & Judd is a corporate law firm with 220 attorneys practicing in seven offices throughout Michigan: Grand Rapids, Holland, Lansing, Macomb County, Midland, Muskegon and Southfield. By providing discerning and proactive legal advice, Warner Norcross & Judd forges a better partnership with its clients.